‘They had no idea if my insurance was active or not!’
Obamacare confusion reigns as frustrated patients walk out of hospitals without treatment.
Doctor’s Office Spends 2 Hours On Hold With Insurer For Surgery Authorization, Before Giving Up.
Dr. John Venetos decided to operate without a routine go-ahead from the insurance company. That was after Venetos’ office manager spent two hours on hold with the insurer Thursday, trying to get an answer about whether the patient needed prior authorization for the surgery. The office manager finally gave up.